Product manager with 10+ years of experience, including 5+ years specializing in B2C products and operations automation across ecommerce and health tech; recognized as a three-time Swiggstar award winner for driving significant business outcomes through cross-functional collaboration. Expertise in enhancing post-order customer experience, driving product-led growth, and implementing AI-driven personalization across Android/iOS apps, mobile web, and backend systems, leveraging insights through tools like WebEngage, MS Clarity, SQL, and Google Analytics. For the last 5 years, I’ve specialized in: - Product-Led Growth - AI-Driven Product Development - Go-to-Market (GTM) Strategies - Customer Retention & Engagement - User Experience Strategy - Wireframing - Data-Driven Insights - User and Competitive Research - Cross-Functional Stakeholder Management