In my current role, I leverage my deep background in Application Performance Management (APM) and Observability to ensure that my customers get their business value from Instana. I strive to maximize the return on their investment in Instana as a SME, advocate and trusted advisor. This involves driving product usage and adoption as well as bridging between customer and Product Management. 7+ years Experience in Customer Engineering with demonstrated history of working in Computer Software Industry • Programming Languages: Python, Bash, Core Java • Databases: MySQL • Protocols and Libraries: REST, Kafka, AppDynamics, Instana • Platforms: Linux, Docker, Kubernetes, AWS, GCP • Certifications: CCNA, CCDA • Domain Knowledge: Virtualization, Software Project Management, Operating Systems, Performance Monitoring, Observability