Sr Manager at WONGDOODY | UX Engineer and AI Expert Sr Manager at WONGDOODY | Usability Design and User Research UX Leader and AI Innovator at WONGDOODY As a Sr Manager at WONGDOODY, I lead a team of UX engineers and designers who create digital experiences that change lives. With over 20 years of UI design and UX analysis, I have a passion for service design and a vision for integrating generative AI technologies to enhance user interactions. I have successfully delivered multiple projects for clients across various domains, such as voice interactions, chatbots, and AI-driven analysis. I have a strong background in user research and analysis, having trained by Human Factors International (HFI) and certified by Udemy. I apply various techniques, such as card sorting, affinity diagramming, and usability testing, to understand user needs, behaviors, and preferences. I also engage stakeholders, gather requirements, and conduct surveys to align business goals and user expectations. I pride myself on creating user-friendly and aesthetically pleasing interfaces by blending experience, industry standards, and research insights. Key Achievements: Supported insetting up a full-fledged XD Studio from. Set up an innovation hub for conducting advanced user testing and technology demonstrations. Authored a book and published research on practical implementations of AI in design.