5x certified Salesforce professional with over 10 years of experience in Salesforce.com Administration, Development, and Training. Certified Salesforce Administrator, Advanced Administrator, Platform Developer - I, App Builder and Service cloud consultant. Experienced in designing and delivering engaging training programs, driving user adoption, and fostering a culture of continuous learning. Skilled in Salesforce Development (Apex & LWC), Salesforce Administration, Salesforce Flows, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce CPQ, Salesforce Health Cloud. Experienced in designing and executing programs to upskill & cross skill IT professionals. Experienced in all phases of Software Development Life Cycle (SDLC) which involves requirement gathering, requirement analysis, solution design, development, testing, deployments & enhancement of projects in Salesforce.com technologies. Good understanding of Agile methodologies and tools such as Jira and Salesforce DevOps for efficient project delivery, collaboration and continues improvement. Bachelor's Degree focused in Accounting and Finance from Pt. Ravishankar Shukla University, Raipur .