Engaging, understanding, and knowledgeable technical trainer with over 18 years of experience educating seasoned employees and new hires in the field of information systems and technology. Also adept at teaching users a variety of software programs and technologies. Dynamic communicator with excellent presentation skills, able to translate complex concepts into understandable terms using creative teaching methods. Proven track record of preparing employees to produce quality work across a variety of fields. ● A dynamic professional with over 18 years of experience in Technical Training (Online and Offline -Including Corporate Trainings), Content Development, Client Servicing (Training Projects Consulting). ● Innovative lesson planner, adept at assessing the training needs of employees at various skill levels and adjusting training programs to fit those needs. ● Excellent communication and presentation skills and ability to adapt to teaching one-on-one and presenting to large groups. ● Solid foundation programming in object oriented languages (including Java). ● Deep knowledge of Microsoft systems and ability to train employees to an advanced level in all programs. ● Completes all administrative tasks necessary to fulfill primary role function duties including status reports, and training delivery support. ● Coordinates with technical subject matter experts to ensure that prepared courses meet stated objectives ● M.C.P.D and M.C.T.S certified.