Experienced Banking Professional with 14 years of comprehensive expertise, including 13 years in the banking industry. Specialized in project management, process improvement, stakeholder engagement, customer experience, and business requirement formulation. Key competencies include:** 1. Project Handling and Business Analysis: - Proficient in gathering and formulating business requirements. - Skilled in process efficiency building and gap analysis. 2. Agile Methodology: - Experienced in writing user stories and updating Jira applications. 3. Stakeholder Collaboration: - Collaborated with various stakeholders on business requirement reviews. - Designed test scenarios for digital and physical journeys (assets, cards, and liability applications). 4. Technology Proficiency: - Familiar with systems such as Finacle, Finnone, CTL, Newgen, and Adobe forms. 5. Peer Mentorship: - Passionate about sharing knowledge and mentoring colleagues.