
Early-stage products rarely have neatly defined UX problems.
You may have a product that's growing quickly, users dropping off somewhere, a confusing workflow, or simply too many things that could be improved.
This session is a structured conversation to help you make sense of the problem before jumping into screens.
We'll explore:
• The user and business problem
• Where the experience is breaking down
• What you already know vs. what you need to learn
• Potential UX opportunities
• What to prioritise
• Where research could help
• What the design process should look like from here
Think of this as bringing a senior UX lead into the room before you commit significant time and money to solving the wrong problem.