Customer value and business growth leader with 15 years of consulting + corporate/industry experience, in roles spanning across the strategy and operations spectrum. Accomplished thought partner of internal and external stakeholders and leader of cross-functional teams with deep experience in • business/corporate strategy (growth opportunity identification/assessment; business case; new business/product/service launch; commercial due diligence; integration planning/management; cost/opex reduction) • sales & marketing (customer research/insights; segmentation and targeting; value proposition; go-to-market planning and execution; sales strategy, KPIs and compensation) • customer value management (analytics and insights; lifetime value; pricing/offer development; customer experience; loyalty and retention) • product (need-gap-opportunity assessment; product strategy; product development and launch; product portfolio rationalization) • process design/re-engineering (as-is documentation; to-be design; transition and change management) New York University (NYU Stern) MBA with specializations in Strategy, Management and Finance. Diploma in Marketing from IMT Ghaziabad. Electronics engineer from the University of Mumbai.