Hello! I'm a Certified Project Management Professional (PMP) from the Project Management Institute with over 10 years of insightful experience in delivering multiple projects, improving productivity, and ensuring quality performance through the application of tools and methodologies in both Agile and Hybrid environments • Managed all aspects of project management, tailoring our approach to suit the specific needs of each project. This included building and nurturing relationships with both internal and external clients. • Worked closely with stakeholders to put our project plans into action, making sure we had the right resources in place, maintaining high quality standards, and sticking to our project guidelines. • Took charge of a team of analysts, guiding them through project evaluation, planning, and execution. This involved keeping track of schedules, delivering what was needed, and handling negotiations with clients when necessary. • Established feedback channels to keep improving our clients’ experiences and driving enhancements to our products. I also managed all the different stages of our project sprints including sprint planning, daily standups, demos, backlog refinement, retrospectives and making sure we captured lessons learned along the way. • During User Acceptance Testing (UAT), I made sure our deliverables were thoroughly validated by end-users, incorporating their feedback to make iterative improvements and ensuring the final product met our clients’ expectations. • To ensure smooth adoption of our products, I conducted Product Knowledge Transfer (KT) sessions for relevant stakeholders, offering comprehensive training and support for successful implementation. • I have consistently refreshed and managed our documentation to reflect changes in project scope, requirements, and priorities, keeping everything aligned and up to date. My proficiency in tools like MS Excel, JIRA, Fresh Desk, Trello, and Keycloak empowers me to make informed decisions and streamline project processes. I believe in continuous learning to adapt to the ever-evolving business landscape. Let's connect to explore opportunities for collaboration, share insights on project management best practices, and drive positive impact together.