Delivery Solution specialist leading Europe/APAC Regions for solutions, estimations, workshops, ITSM/CSM/FSM demos, and customer interactions. ServiceNow CIS-ITSM, CSM Specialized, Service Management, Production & Application Support and Project Management. Specialties: CSA ServiceNow, ITSM, CSM process, OIM, SSO integration, CMDB, Production Support, Application Support, Transition Manager, Release Manager 24x7 Global support specialist. Leading