ITSM & IT Career Strategy Call

Book a focused 1:1 video call to work through a specific ITSM or IT career challenge — not a generic chat.

Best for:

• ITIL v4 process design (Incident, Problem, Change) or governance questions

• Career strategy: moving into ITSM leadership, GCC roles, or Agile/Scrum transitions

• ServiceNow, Power BI reporting, or service management tooling decisions

• Resume/LinkedIn positioning for ITSM and IT service delivery roles

Come with a specific question or situation — I'll give you a direct, practical answer, not generic advice.

Background: ~14 years in ITSM governance across TCS, Kyndryl, Cognizant, and IBM. ITIL v4, Certified Scrum Master, Lean Six Sigma Green Belt.