Quality-oriented professional with 12 years of experience and proven knowledge of ServiceNow implementation, Web application development, and programming. I aim to leverage my skills to successfully fill your company's ServiceNow Technical Architect / Consultant role. Key Skills: > Custom Scoped Applications in ServiceNow: Proficient in developing custom applications within the ServiceNow platform, ensuring they are scoped appropriately. > ServiceNow ITBM/SPM, ITSM, and GRC (IRM & VRM): Expertise in configuring and optimizing ServiceNow modules for IT Business Management, Strategic Portfolio Management, IT Service Management, and Governance, Risk, and Compliance. > Integration Capabilities: Skilled in integrating ServiceNow with external systems using REST, SOAP, SSO, LDAP, and SAML protocols. > Domain Separation Design: Experienced in architecting and implementing domain separation within ServiceNow instances. > Workflow Development: Proficient in creating ServiceNow Flows, Workflows, and Decision Builder processes. > UI Builder and Service Portal: Developed user-friendly interfaces using ServiceNow UI Builder and Service Portal. > DevOps and Deployment: Hands-on experience with ServiceNow DevOps practices and deployment activities. > Agile Development: Practiced agile methodologies for ServiceNow development projects. Performance Analytics and Reporting: Proficient in leveraging ServiceNow Performance Analytics for data-driven insights and reporting. > Access Controls and Security: Implemented robust access controls and instance security measures. ServiceNow ITOM: Knowledgeable in ServiceNow IT Operations Management, including Discovery and Configuration Management Database (CMDB). > UI Macros and Pages: Developed UI macros and custom UI pages to enhance user experience. Mobile App Development: Skilled in building ServiceNow mobile applications. > Scripting Expertise: In-depth knowledge of ServiceNow Client and Server-side scripting, including Client Script, UI Policy, Business Rule, Scheduled Job, Script Action, Script Include, and UI Actions. > Azure DevOps CI/CD: Trained in Microsoft Azure DevOps for setting up continuous integration and continuous deployment pipelines. > Full Stack UI/UX: Proficient in building web applications using Angular and Node.js, ensuring a seamless user experience.