IT Support Roles

I help IT Support / Service Desk (L1) professionals transition into higher-level IT roles with clarity and confidence.

With real corporate experience, I guide you on:

1. Career roadmap from L1 to L2 / specialized IT teams
2. Understanding IT roles, tools, and corporate expectations
3. Skill planning (what to learn, what to skip)
4. Resume & LinkedIn profile improvement
5. Interview preparation and mindset guidance
6. Salary, location, and growth planning
7. Whether you’re stuck in L1, feeling confused, or unsure about your next move — I’ll help you create a practical, realistic path forward.