Hello from a Product and People enthusiast from Toronto! I'm a passionate and results-driven professional with a unique blend of expertise in customer success and product management. With over 4 years of experience in the tech industry, I have a proven track record of ensuring exceptional customer experiences and contributing to innovative product solutions. I have a background in Computer Science engineering and an alternate MBA from Stoa School, where I developed my skills in product adoption, customer engagement, problem solving, and data-driven decision making. I have also earned CSM® and CSPO® certifications, demonstrating my proficiency in agile methodologies and product management. I am passionate about learning how people and products work in the SaaS world, and I am always up for sharing my insights and expertise with others. My DMs are open for conversations and insights! Love to connect with people!