After my conversation with Srinath, I gained invaluable insights into the recruitment process at Expedia. I left the meeting feeling empowered and ready to tackle my job search with a new perspective. I highly recommend connecting with Srinath for anyone seeking guidance in their career journey!
Anonymous
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It was a super helpful session, I got to know various insites about the industry and how can I used it in my favor to navigate my job search
Rajnandan Mishra
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I had an incredible session with Srinath Sir. First and foremost, his calm demeanor immediately made the conversation comfortable. He listened to me very carefully and provided actionable insights for every point I raised. His politeness and clarity in explaining each detail were truly commendable. What stood out even more was his willingness to exceed the allotted time, showing genuine dedication. The positive vibes throughout the session were truly inspiring, I loved the session.
With over 16 years of experience in the service industry, I am a transformational leader in HR operations, training, quality, and support functions. I am currently a team manager in employee services at Amazon, where I oversee the performance, coordination, and evaluation of the team to ensure high-quality service delivery and execution.
I am passionate about shaping the future of customer service operations through continuous process improvement and quality initiatives. I effectively partner with cross-functional teams to deliver a world-class employee experience and ensure compliance with policies and regulations. I also leverage my expertise in training and development to provide guidance, training, and resolutions to the team and the clients, and drive operational efficiency and innovation. I am a customer-centric and charismatic people leader, who builds and leads high-performance teams, develops productive business relationships, and influences positive outcomes and long-term partnerships.