I have more than two decades of experience in Banking with excellent Leadership experience in Projects, Process re-engineering - Banking/ Credit Cards, Migration, Card centre operations, Card delivery management, Vendor management, Service operations, Financial Operations, Customer retention, Customer correspondence management and customer service. Core Strengths: Leadership, Conflict Management, People and Stakeholder Management, Customer Relationship Management, Delivery management, Vendor Management, multi-site operations Management, Customer Retention, Process reengineering and transitions. Core Skills: Communication, Analytical skills such as Logical thinking, Problem-solving, Critical thinking, Forecasting, and Brainstorming. As Founder of Fortitude Coaching Solutions, I embrace challenges, employing a methodical approach: understand, analyze, clarify, and strategize. Transitioning from a successful leadership career, my focus is coaching individuals facing workplace hurdles— confidence, public speaking, team management, performance, or work-life balance. My success is defined by my clients' tangible transformation, making their professional triumphs the ultimate measure of Fortitude Coaching Solutions.