BOOKING POLICIES 1. Client Cancellations You may cancel or reschedule your session up to 12 hours before the scheduled start time by emailing me at sreemantidey1234@gmail.com or the topmate email. Cancellations made within this window will receive a full refund or can be rescheduled at no additional cost. Cancellations made less than 12 hours in advance are non-refundable. 2. Coach Cancellations If I need to cancel for any reason, I will provide as much notice as possible. You will receive either a full refund or an email with options to reschedule at your convenience. 3. No-Shows If you do not attend your session and have not contacted me within 10 minutes of the scheduled start time, it will be considered a no-show. In this case, the booking fee is non-refundable and the session will not be rescheduled.