Seasoned professional, with a career defined work experience of 17+ years in different capabilities , highly successful as a servant leader, planner, executor, facilitator, negotiator, communicator, coacher, trainer and life-long learner. Excels at the SAFe & Scrum agile practices by continuous learning & improvements through innovation, tools, adopting culture of empowerment in large teams to deliver business value. Subject Matter Expert, Business Analysis , Quality Assurance, Project coordination and Agile process Improvement, Banking, ITIS , Servicenow, Salesforce and P&C Insurance, Healthcare and Insurance Broking industry, having strong strategic vision and experience in leading cross-functional teams in the development, documentation and delivery of process innovations driving the attainment of business goals Agile agent who loves to inculcate Agile Values and principles in the Agile teams and leaders and helping them with transforming culture of the organization Agile agent who loves to inculcate Agile Values and principles in the Agile teams and leaders and helping them with transforming culture of the organization. Knowledge in Insurance concepts across various LOBs – Property, Auto, Package, Umbrella and Travel & Lifestyle, Employee benefits, Healthcare & Claims Extensive experience leading highly cross-functional matrix teams in a dynamic and global onshore, nearshore and offshore environment. Successfully lead multiple critical project implementations experience varied in IT and business roles such as, Sr. Business analyst, BA-QA, Product owner, Scrum Master, Biz Development & Test Manager Speaker in “Agile Testing and Testing Automation Conference”, conducted by Knowledge Hut, held 2018 June @ Novatel Canada, Toronto and presented on the topic “Role Of An Agile Tester” 7.5+ years of experience in agile methodology. Certified Scrum Professional in Scrum Master and Product owner from Scrum Alliance, Agile Certified Coach from International consortium of agile, SAFe Practitioner from Scaled Agile Framework Project Experience in Service Now , ITIL Salesforce CRM, Salesforce Marketing Cloud for email campaigns and regular emails & Salesforce service cloud concepts such as Quoting, Queue Management, Approval Workflows, Email Triggers, Standard & Custom Objects and Integration to Downstream systems