Strong interpersonal and communication skills with overall experience of 16 years in leading a Team of Support Specialist. Skilled in Technical Troubleshooting, team management and business development. Known for boosting company morale by fostering interdepartmental communication. Ability to provide excellent knowledge transfers and process improvements. Growth-oriented with creativity and adaptability. Having exposure to wide range of Technologies and able to play a key role in problem analysis, resolution and escalation Management.