I am a Practice Lead with 11+ years of experience, currently leading Royalties Operations (Music, Podcasts, Audiobooks) for Spotify at Infosys. In this role, I manage the full royalty operations lifecycle, from licensor onboarding to accurate reporting and timely payments. My responsibilities include overseeing data workflows, automating royalties processes to reduce manual intervention, and ensuring compliance with complex contractual requirements. I collaborate closely with cross-functional teams to resolve issues, provide operational and technical consultancy, and implement data-driven solutions that enhance accuracy, efficiency, and transparency across Spotify’s royalties operations. My expertise lies in optimizing operational processes and delivering impactful automation solutions to enhance efficiency, reduce errors, and scale operations. Through a blend of technical and operational consultancy, I aim to provide exceptional value, build trusted client relationships, and position Infosys as a valuable partner. My journey spans diverse industries, including streaming, finance, logistics, and healthcare, with a proven track record in database management, cloud migrations, and data analytics. I have delivered end-to-end solutions across complex domains, from digitalizing loan management systems for banks to developing logistics & Transportation products for major clients.