Hello there, I am an empathetic human experience designer, creating delightful, engaging, inclusive, usable, and innovative experiences building trust among brands, for a decade now. I am a Certified Usability Analyst from Human Factors International and a member of the Interaction Design Foundation. I believe that good design is not how beautiful it looks, but how efficiently it resolves human pain points. Cultural unity through design is essential in a global business environment. Knowledge of front-end technologies provides me an edge to understand and design feasible human experiences. Throughout my career, I have worked with multiple international brands. I have collaborated with diverse interdisciplinary teams to create insight-led, human-centered experiences that meet business and user needs. I have worked in Ed-tech, health care, blockchain, enterprise application, non-profit, e-commerce, and many other domains. I have led the experience design for the New York City Department of Transport (NYCDOT) for the Citywide Concrete Operation Management System (COM). Design skills: -------------- UI design, Product Design, Wireframing, Information Architecture, Rapid Prototyping, Visual Design, User-Centered Design, Interaction Design, Qualitative & Quantitative Research, Usability Testing, Design Thinking, Persona Development, User Journey Mapping, Sketching, Figma, Axure RP, Responsive Design, Mobile App Design, A/B Testing, Accessibility, Agile/Scrum, HTML/CSS/SCSS, Data Analysis, Collaboration, Communication, Problem Solving, Trend Awareness, Version Control. Knowledge of best design systems: -------------------------------------- Google Material Design System, Apple Human Interface Guidelines, Microsoft Fluent Design System, IBM Carbon Design System, Airbnb Design, Atlassian Design System, Salesforce Lightning Design System, Mailchimp Pattern Library, Uber Base Web, SAP Fiori Design Guidelines, Duolingo Brand Guidelines, Adobe’s Spectrum, Shopify’s Design System Polaris, BBC Global Experience Language, Goldman Sachs Design System, Skyscanner Backpack, Zendesk Garden, Cisco Momentum Design, Repsol Oxygen, Liferay Lexicon, GE Predix Design System. User Research: ---------------- User Interviews, Diary Studies, Card Sorting, Usability Testing, Competitive Analysis, Heuristic Evaluation, Affinity Diagramming, Persona Development, User Journey Mapping, Surveys, A/B Testing, Heatmaps, User Satisfaction Questionnaires, User Analytics (e.g., Google Analytics), Key Performance Indicators (KPIs).