Senior Business Analyst with a forte in fostering successful client relationships and astute, risk-tolerant project planning for streamlining business operations. 10+ years of experience in generating gainful business impact in HCLS, Marketing, ITeS, BFSI, and TMEG industries. Managed numerous multi-million dollar technology projects in the North American markets, driving assured client satisfaction while enhancing team performance, optimizing TATs, Costs, and Lead times across Dev, QA, and Prod phases. Diligently skilled in analyzing client requirements and creating POAs for business units by bridging communication between GTM teams and technical leaders, alongside consistent client engagement. Dutiful, solution-seeking, and self-organized business leader, with certifications in Google Cloud, UJET, and Business Administration.