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About me

As a leader of exceptional team of Product Managers within the Security Engineering Organization, I am accountable for customer experience across Microsoft Security and Purview. Our collective efforts drive the success of Microsoft's Security business by ensuring our customers are happy. In-depth expertise on Securing AI and Agents, M365 workloads, M365/Security Copilot, Microsoft Security and Compliance Technologies like Security Copilot, Purview, Information Protection, Information Governance, Data Loss Prevention, Insider Risk, eDiscovery, Privacy. Involved with product management and deployment of large global enterprise customers across the globe to Minimize, Assess and Investigate Risk within their organization as part of their zero-trust journey. Experience with driving adoption across largest enterprise customers and winning back deals with compete products such as Symantec, Forcepoint, Titus, Seclore, MacAfee etc. Advanced expertise and knowledge in Commercial Cloud Services, Enterprise Compliance and Security Technologies, Digital Transformation, Customer Handling, Product/Program Management, Change Management, Hiring, Talent Retention, Communications, Cross-group Collaboration and Productivity. Deep expertise and broad experience of working with large enterprise and public sector commercial customers and MNCs across US, India, Singapore, Australia, New Zealand, Srilanka, Japan, China, Malaysia, Thailand, Philippines, Korea, Hong Kong, UK, Italy, and several other countries worldwide including many Fortune 500 companies. Expertise in orchestrating delivery teams and architecting enterprise-wide cloud migrations from on premises software for customer data centers like Exchange (email), SharePoint (collaboration), Teams and Skype for Business (real time communication) and other Unified Communication and Enterprise Telephony platforms as part of their Digital Transformation and Hybrid Journy. As Compliance Lead, build a feedback loop to improve the product features, change the product roadmap through customer Insights, get engaged on technical blockers and compete scenarios. Expertise in driving People and Ops Excellence across Microsoft Organization by consistently demonstrating growth mindset, customer obsession, diversity and inclusion along with investing in our key success pillars attract, develop and retain. Technical leader credited with strategic planning and execution of programs aimed at digitizing support, improving support practices, customer experience, driving business results & contributing to the digital transformation of the Customer Service and Support (CSS) support engineering business. Proven capability in building high quality support, engineering teams and partner management by influencing hiring, training, mentoring, and developing technical leadership at Microsoft. Certified Prosci Change Management Practitioner at Microsoft helping the large enterprise customer to thrive through change. Speaker at several global conferences like Microsoft SharePoint Conference, Geek Ready, Techready, Azure Conference, Hackathon and Partner Events.