Over 20 years of work experience, all in TCS. Been associated with various facets of IT industry - service delivery, project management, customer management, delivery excellence (Software Process & Quality Management) and innovation management. Good exposure and experience of implementing various software process models in the organisation. Leading the innovation culture building initiative at TCS since 2016. Excellent exposure to application of various Design Thinking Techniques. I am a coach certified in the TCS Workplace Coach Program accredited for ACSTH (Approved Coach Specific Training Hours) by ICF. Completed more than 100 hours of coaching.