Experienced QA Lead currently working on cloud services for Energy Domain software dealing with Convenience retail and the mobility ecosystem @ "Invenco by GVR", with a proven track record in both product and service-based IT industries. Skilled in leading teams of up to 10 members and delivering high-quality solutions across diverse domains. Key Skills & Exposure: - Deep understanding of SDLC, STLC, defect tracking, and bug life cycle. - Expertise in test strategy, planning, scenario/case development from user, organizational, and field perspectives. - Proficient in Black Box, Functional, Interoperability, UI, Sanity, and Smoke testing. - Familiar with Performance (Load), Speech & Gain, and Integration testing (Top-Down/Bottom-Up). - Strong grasp of test design techniques (Equivalence Partitioning, Boundary Value Analysis). - Skilled at log analysis, real-time scenario simulation, and field issue identification. - Well-versed in validation/verification processes and multiple lifecycle models (Waterfall, Agile, Hybrid). - In-depth knowledge of product design, protocols, and international standards for comprehensive test scenario design. - Automation testing experience using Selenium with Java; knowledge of TDD, BDD, API, and database concepts. Domain Experience: SaaS/Event Management: - Managed SaaS platforms for webinars, virtual, and hybrid events. - Led a team of 4; worked with Salesforce, HubSpot, and related tools. Gaming: - Tested HTML5 slot web games and mobile games across Android/iOS/Windows. - Specialized in device/browser compatibility, server-client processes, and regulatory compliance. - Tested on various regulatory markets and with region-specific currencies and languages. Telecom: - Hands-on with VoIP (SIP, SDP), GSM/UMTS, IPv4/IPv6, and telecom products (CISCO, NEC, Yealink). - Experience with BSS/OSS applications, CRM, ordering systems, and unified communications.