I am passionate about building delightful customer experiences through digital products. At Croma, I work on providing the best omni-channel shopping experience for customers. Have prior experience on Chatbots and end-to-end ownership of WhatsApp Banking at Kotak Mahindra Bank. I have completed my MBA from NITIE ( now , IIM Mumbai) with a specialization in Digital and Strategy. Skills/Interests: Product Management, Digital Solutions, Stakeholder Management, Applications of Machine Learning, Strategic Management, User Experience, Agile Development