A certified and results-driven QA professional with a solid track record of success in both the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). Known for delivering top-notch quality testing, I bring a strategic, detail-orientated approach to every project. Adaptable and quick to learn new technologies and methodologies, I thrive in fast-paced, dynamic environments. With strong leadership and communication skills, I excel in collaborating with stakeholders to ensure seamless project delivery and fostering positive working relationships. Business Domains: ● Search Engine ● Embedded Systems ● Cloud ● Banking and Finance ● Advertising and Media Core Skills: ● Developing comprehensive test strategies and plans. ● Managing test environments and ensuring readiness. ● Preparing and executing detailed test cases. ● Logging and tracking defects with root cause analysis. ● Performing sanity, regression, functional, and non-functional testing. ● Conducting system integration and user acceptance testing (UAT). ● Manual and automation testing, with expertise in Salesforce data migration testing. ● Testing REST APIs using Postman. ● Strong experience with Agile & waterfall methodologies. ● Performance and security testing. ● Preparing test scripts and environments for Salesforce CRM, CPQ, billing, & invoicing. ● Proven consulting experience in QA and testing. ● Collaborating with business teams to gather requirements, identify gaps. ● Leading workshops, demos, and training sessions. Certifications and badges: > Certified Scrum Master (CSM) > Salesforce Certified Associate > Salesforce Certified Administrator > 15X Salesforce super badges KEY ACCOMPLISHMENTS: • Salesforce MVP - CCI (2022): Recognized as the most valuable player for solving critical production issues, reducing business process timelines, and demonstrating exceptional collaboration with both business and technical teams. • Dell Avishkar Program Finalist - Dell CCU (2015): Achieved a top 10 finalist spot out of 200+ submissions, with my idea incorporated into the Dell Cloud product roadmap. • Sport Award - Dell International (2014): Awarded for quickly adapting to the new product lifecycle and delivering test reports with 98% efficiency. Initiated the introduction of Agile best practices within the project. • Hall of Fame - Symphony Teleca (2012): Recognized for outstanding collaboration with the client in defining the product test strategy and identifying early project risks.