ITIL-certified IT professional with 13+ years of hands-on experience across ITSM, Infrastructure, Network & Security, and IT Service Delivery — working with global enterprises across APAC, US, and Middle East. I work with IT freshers and early-career engineers who feel stuck — whether it's choosing the right career path, preparing for interviews, understanding ITSM or networking fundamentals, or just figuring out where to even begin. I can guide you in: — IT Service Management (ITSM / ITIL) — Network & Security fundamentals — Server & Infrastructure basics — IT Engineer career roadmap — Resume building & Mock interviews No jargon, no fluff — just honest, practical guidance from someone who has actually worked these roles across real enterprise environments. If you're an IT fresher or early-career professional looking for real direction, book a session. Let's figure out your next step together.