I'm Siddartha — a Customer Success and Digital Marketing professional with 10+ years of experience, currently Sr. Associate at Capillary Technologies, managing enterprise accounts. I use data analytics to solve real business problems — I reduced client support tickets by 90%, improved NPS, and drove retention campaigns using platforms like MoEngage, WebEngage, and Google Analytics. My edge: I bridge the gap between raw customer data and actionable strategy — something most analysts and marketers can't do alone. Book a session if you need help with: Customer data analysis & churn insights Marketing campaign performance reporting CRM & loyalty program data audits Dashboard building (Excel, Power BI, Tableau) Data-driven retention strategy