I am currently working as a Product Manager - Fintech at Toast. Before that, I worked as a Product Manager at Paytm for about a year. I have done my MBA from FMS, Delhi, and my B.tech from DCE, Delhi. With a Civil engineering background, landing the role of PM was not an easy job to do. But the below skills acquired by me over the years have helped me to reach a conversion rate of 70% in my PM interviews. My product expertise area includes B2C products, App and Web Products, Chatbots, Dashboards, Reporting & Analytics tools, Physical & Digital Products systems integration, Product Sales & Growth, Product Communications (Push, in-app, sticky, emails, SMS, etc.) The business area where I have worked as a PM are Chargebacks, Fraud & Risk, Merchant reporting, Payment processors, Banking, Card providers, Merchant business, Lending, Customer support, Sales & Growth, KYC and onboarding, and Personalized products. The skills I am well versed in are Writing PRDs, Wireframing, UI design, UX research, Customer Empathy Product Roadmap, Stakeholder Management, Data & Analytics, Product Strategy, Sprint Planning, Product Grooming, Product GTM Strategy, New Product Launch, Marketing & Communication. The tools I have worked with and know about are Confluence, JIRA, Figma, Zeplin, Balsamiq, Coda, Asana, HEX, Snowflake, HIVE, Google Analytics, and Google Dashboard System.