I'm a Salesforce Developer with over 3 years of experience delivering scalable solutions across Sales, Service, and Experience Cloud. I specialize in Apex, Lightning Web Components (LWC), CTI integrations (Amazon Connect), and automation using Flows, Process Builder, and Omni-Channel. At Intelliswift (An LTTS Company), I’ve led Service Cloud Voice integrations, optimized CTI setups, and developed real-time dashboards using Chart.js boosting agent productivity and customer satisfaction. I’m also passionate about mentoring junior developers and driving continuous improvement through clean, maintainable code and end-user-focused solutions. Salesforce isn’t just a job for me it’s a craft I’m committed to mastering every day.