👋 Hi, I'm Shubham Maheshwari, started working as Customer Success Manager at WebEngage, driving success in marketing automation. I have worked as a Senior Key Account Manager at SquadStack, managing 8+ large enterprise accounts in brokerage, lending, and e-commerce, contributing over 65% of the company's revenue. Leading a team of 5 Account Managers, I've successfully upsold INR 1.8Mn+ ARR to existing clients and converted a 3-month pilot into a full-time client within 2 months, doubling platform usage. My NPS and customer retention scores remain high with zero churn. 💼 Previous roles include Customer Success Manager at SquadStack, where I managed 8+ MSEs accounts and revamped client onboarding and reporting. As Key Account Management and Sales Head at Veenus Enterprises, I secured INR 75 Mn+ tenders, shifted vendors to modern payments, and increased revenue through upselling. 🚀 At Procol, I served as a Founding Member and Senior Client Success Specialist, achieving impressive conversion rates, C-Sat, and NPS scores. I introduced a revenue-generating vendor module and reactivated over 200 vendors. 🎯 I bring extensive experience as a Founding Product Team member, where I conducted product research, identified key features, and maintained a flawless pilot to conversion rate. As a Sales and Operations Lead at Spars, I launched the "Jobstar" project, creating 600+ part-time jobs and achieving an 85%+ fulfilment rate. 💡 My early career included an internship at FUTURE CONSUMER LIMITED, where I optimized cash discounting standards, saving 0.2% in procurement. 🌟 I excel in negotiation, presentation, account management, CRM, team leadership, and product research. Let's connect and explore new opportunities together!