Hi there! 10+ years of work-experience in SaaS Customer Success, Key Account Management, and IT Sales Enablement with Enterprise Customers across EMEA & NORAM regions. Relocated to Bucharest, Romania in 2023. Trusted advisor for SoftwareONE's Cloud & Software Asset Management solutions portfolio. Proven track-record of refined negotiation, communication and stakeholder-management skills working with C-suite, Delivery Leads & Project Owners with the ability to influence at multiple organizational levels. Skilled at SaaS Product Adoption, Client Onboarding, Renewals & Churn Management, Customer Experience Management, Data-driven decision making, and Problem-solving. Executive Post Graduate Diploma in International Business (EPGDIB) at Indian Institute of Foreign Trade (IIFT), Delhi. Relocated Toastmaster, passionate about Public Speaking, Customer Success, Consumer Insights and Personal Finance. Sucker for good conversations. Drop me a note at shubham-garg@outlook.com.