Working with Microsoft as a Program Project Manager managing a suite of Enterprise Applications across SAP & Dynamics 365 . As a Product Owner I liaise with the Business Partners, manage functional requirements and user stories to ensure successful delivery of functionality. Overall 20 years of IT experience managing Projects and Program in IT across diverse industry verticals for Fortune 500 clients. As a Certified Project Management Professional (PMP) I have managed large and complex global projects across geographies for clients from FMCG,Telecom ,Pharma and Petroleum . Rich experience of handling Service Delivery across all phases of a project in both SAP as well as other technologies, Service Management including Change Management ,Contract and Compliance Management, Managing SLAs/KPIs. As a Certified SAP HR Consultant my experience includes Implementation ,Technical Upgrade and support projects in SAP HR covering Personnel Administration, Organizational Management, Time Management and ESS/MSS modules . Area of Expertise o Program and Project Management. o Portfolio Management. o Service Delivery Management. o Business Process Analysis. o Stakeholder Management