As a professional, I work at the intersection of strategy, systems, and experience — helping global clients transform their services, platforms, and organizations. With a foundation from NID, I transitioned from industrial design to service design, led community initiatives, and built my career around crafting human-centered, business-backed design strategies. I’m here to try to help you find clarity, confidence, and direction in yours. Let’s hope to make your next step intentional, whether you're pivoting into design, navigating service innovation, or preparing for high-stakes projects or roles.