I'm a passionate Product Manager at ServiceNow, specializing in IT Operations Management (ITOM) enterprise software with a focus on multi-cloud offerings. I thrive on collaborating with global teams to craft and execute product roadmaps, ensuring the successful launch of enterprise web applications. I'm obsessed with customer success. You get more than software with me – you get an evangelist for exceptional product training, design, and implementation support. My expertise lies in leveraging market-leading SaaS platforms and cloud-native technologies to deliver cutting-edge solutions. And my focus goes beyond just the product itself. I'm equally driven by customer success, providing exceptional training, design, and implementation support. Before ServiceNow, I honed my skills as a Product Analyst at Infor. Think automation scripting and requirement analysis – I conducted the product orchestra from every angle. My academic background? I hold a Post Graduate Diploma in Management (Information Management) from S.P. Jain Institute of Management and Research, Mumbai, and a B.Tech. in Computer Science (top 5 of my class) from IFHE, Hyderabad. I'm a diligent and dedicated individual with a knack for problem-solving and clear communication. Beyond work, you'll find me expressing myself through dance, acting, or whipping up delicious baked goods. Let's connect and discuss how I can help you in your product journey!