Shivam Gupta is employed as a Technical writer III in SmartBear. He has worked in Razorpay where he helped the engineering team with their monthly newsletter, tech conclave decks, Documentation management, leadership blogs, and marketing technical blogs about various new technologies in the Fintech industry. As a Senior Technical Writer at HackerEarth, Shivam Gupta was responsible for creating and updating high-quality help articles for various features of the HackerEarth Assessment and other tools, as well as reviewing and editing UI/UX content. He also developed learning content for technical and non-technical topics, and curated technical assessments for various clients. He had successfully delivered multiple projects, such as the HackerEarth Recruit User Guide, the HackerEarth Sprint User Guide, and the HackerEarth Academy Course Catalog. Shivam Gupta is a technical graduate in the field of Information Technology from PSIT Kanpur, with a passion and profession for writing. He has been in the writing field for seven years, working as a freelance writer, a UX writer, and a content writer for various platforms and organizations, such as YourQuote, Educated Gareeb, Wordcloud, and Timechain Labs. He has a diverse skill set, including DBMS, web development, Java, Python, and creative writing. He is a quick learner and a smart worker who likes to question everything and find suitable answers. He believes that words and ideas have the power to change the world and people's opinions.