Experienced product professional with 6+ years of experience building data-driven, customer-centric SaaS and eGov platforms. Scaled Bain’s CX product (NPS Prism) from incubation to an independent SaaS firm by leading roadmap planning and working closely with stakeholders to deliver user-driven products across global markets. Comfortable working at the intersection of data, user needs, and iterative product development to ship high-impact features.