Testimonials
The way Shivalika explained things is really catchy and gave me a brighter and clear picture about what I want. Moreover while listing to her after my queries gives me a clear picture what is best for me. It was really a great session all my queries answered properly. Recommend Shivalika in my network as well so everyone should get to know a great mentor
Shivalika wonderfully explained, Thank you so much.
Very Helpful
Services
Priority DM . a day reply
Priority DM . a day reply
Video meeting . 20 mins
5
Video meeting . 15 mins
5
Video meeting . 45 mins
Priority DM . a day reply
Video meeting . 20 mins
5
Video meeting . 20 mins
Video meeting . 30 mins
About me
I am having 3+ yrs experience as serviceNow developer and have explored modules - ITSM, TPRM(catalog), ITOM(Discovery), Hrsd(basics), PPM(hands-on), Catalogs, Integrations, Virtual Agent, Performance analytics.
Additionally I have good hands-on experience on Virtual Agent and it's troubleshooting and integrations
implemented third party Integration like aha!, Spotify, SMT, Servicenow Graph Connector, Ms Teams and few others from scratch.
Implemented inbound integration using rest and oauth authentication.
Implemented outbount integration in another serviceNow instance (e-bonding) using rest message and oauth/basic authentication.
Certified in - serviceNow System Administrator (CSA)
Certified Implementation Specialist (CIS) - ITSM
Certified Implementation Specialist (CIS) - Discovery
Certified Application Developer(CAD)
Virtual Agent and Flow Designer - micro certification
AWS Cloud Practitioner (AWS CP)
SQL ( IBM),
( NPTEL), JAVA,
- Integration - YouTubehttps://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=TEAm5aTutOF8NpOq
