You want a platform that grows without breaking. That retains without bloating. That scales with predictability. That's where I come in. I'm Sharan, an operations and growth leader who has helped top apps like Dailyhunt and Josh optimize across DAU, user engagement, data annotation, content moderation and user feedback. What I bring: - Data-driven user ops strategies that improve DAU and session depth - CX frameworks that move CSAT and NPS without compromising efficiency - Vendor playbooks and contract redesigns that drive multi-crore savings - Automation-first mindset, paired with coaching that reduces ramp time and attrition - Help hire right talent to cater to the operational needs I work across product, marketing, support, and engineering to create operational systems that don't just deliver — they compound. Let's connect if you're building for scale and looking to operationalize outcomes.