Super grateful for the CV review call with Shalini. Her guidance was practical and clear. She provides instant feedback without beating around the bush too much. Loved her energy and would definitely recommend her to my peers.
Ellora
Pinned
Workable insights provided with fresh prespective.
Anonymous
Pinned
Awesome guidance! This would really help me create better portfolios going ahead.
Tanishq Budhwar
Pinned
Thank you for connecting. The session was very helpful, and the insights shared are appreciated. The points shared based on your observations will be implemented. This should help with improvement and growth.
I'm a strategic Customer Success Leader with over 7 years of experience helping enterprise clients achieve measurable outcomes across SaaS, fintech, and conversational AI. I currently lead a team at Jio Haptik, where we focus on driving retention, product adoption, and long-term partnerships through proactive engagement and deep stakeholder alignment.
Recognized as one of the Top 100 Global CS Strategists (2024) and leading the Customer Success Network Community – India, I’m passionate about elevating the role of customer success within organizations. I specialize in turning customer insights into actionable strategies, influencing product direction, and building programs that scale both value and advocacy.
Above all, I believe great customer success is built on trust, outcomes, and the ability to evolve with our clients’ goals — and I’m building BeyondCX to help CSMs do exactly that
https://www.linkedin.com/company/b-cx/
