• Highly skilled and experienced IT professional with over 15 years of experience, including 8+ years of experience in Software QA Management. • Experienced Software QA Lead/Manager with a track record of successful project delivery and team leadership. • Skilled in implementing, deploying, and integrating technology solutions using the latest software quality assurance tools and techniques. • Experience in managing and mentoring team members, fostering a positive work environment, and promoting a culture of learning and growth. Achieved following PERFORMANCE METRICS: 1. Increased overall team efficiency by 25% through implementation of Agile methodology. 2. Improved release frequency by 50% by implementing Continuous Integration and Continuous Deployment (CI/CD) pipelines. 3. Reduced deployment time by 60% through infrastructure automation. 4. Increased code coverage by 30% through implementation of automated testing processes. 5. Achieved 90% test automation coverage for UI, API, microservices, embedded devices, IoT, and mobile. 6. Reduced post-release defects by 40% through improved testing processes. 7. Achieved 100% compliance with CMMI Level 3 processes. 8. Maintained 100% PCI (Process Compliance Index) for the last 4 years. 9. Increased customer satisfaction by 30% through effective communication and timely delivery. 10. Improved team productivity by 20% through training and development programs. 11. Reduced overall costs by 15% through resource optimization and automation. QUALITY METRICS: 1. Maintained 95% code quality rating through regular code reviews and analysis. 2. Achieved 90% functional test coverage for all critical functionalities. 3. Reduced regression test time by 50% through automated testing processes. 4. Achieved 95% security compliance for all applications. 5. Maintained 92% uptime for all applications and services. 6. Reduced bug density by 20% through effective testing processes. 7. Achieved 100% compliance with all legal and regulatory requirements. 8. Reduced the number of production incidents by 30% through improved incident management processes. 9. Maintained 90% data accuracy and integrity. 10. Reduced the time to resolve critical incidents by 40% through effective incident management and escalation processes. 11. Maintained 80% compliance with change management processes. DOMAIN KNOWLEDGE: 1. Audio Devices 2. Smart City (Lights, Parking) 3. Video Management System 4. Home Security 5. Emergency dispatch solution (VOIP) 6. Ecommerce 7. Oil Industry