A result-oriented professional close to 2 decades of total experience. Where I have worked across various facets of Marketing and majority with respect to IT Service Management, i.e. Incident/Problem/Change/Release/Project Management, IT Support and Customer service industry. I have excelled in the management areas like, IT Service Management, Team management, Client Relations Management etc., Learning is always in pursuit in life. so currently I am pursuing Independent Director from IICA. Graduated MBA (IT & Systems), certified ITIL Foundation, ISO 20K Foundation & Cloud Computing Foundation Certified. Have been trained in PMP, Prince2, Agile and the relevant skill badges are earned projecting the skills at work. I intend to build my career with leading corporate of hi-tech environment with committed and dedicated people, utilizing the knowledge gained through my tertiary Education, Certifications and total Professional experience of over 15+ years in various stages of IT industry.