Provide services in leveraging and gaining value of the Salesforce platform and solutions with the following focus: • Salesforce Architecture • Salesforce Consulting • Salesforce Administration • Salesforce Development • Salesforce Pardot Consulting • Salesforce Ongoing Administration and Support Services Deep and strong experience with implementing, architecting, developing, administering and supporting the following Salesforce solutions: • Sales Cloud – Several Implementations, new and existing. Sales Processes, Web-To-Lead, Lead Assignment Rules, Einstein Next Best Action, Sales Console, Enterprise Territory Management, Orders, Products, Product Line Items, Price Books, Quotes, Contracts, Pardot-to-Sales Cloud Connector, Reports and Dashboards, etc. • Service Cloud - Several Implementations, new and existing. Support Processes, Routing Rules, Case Assignment Rules, Queues, Web-To-Case, Email-To-Case, Escalation Rules, Chat, Social Customer Service, Messaging, Omni-Channel, Service Console, Lightning Knowledge, etc. • Salesforce Development – APEX, Lightning Web Components (LWC), Aura Lightning Components, Visualforce, Lightning App Builder • Process Automation - Flow, Process Builder, Workflow Rules, Approval Processes, etc. • Salesforce Integrations – Custom REST APIs, Mulesoft AnyPoint, Jitterbit, Zapier, Salesforce Connect (OData), Files Connect, etc. • Community – Several Implementations (Partner and Customer Service), Experience Builder, Templates, Community Limits, Licensing, Users, Multilingual Setup, CMS Content, Mobility Access, Custom Lightning Pages, Sharing and Visibility • Einstein Analytics – Several Implementations. Set up and Config (Permission Sets), Data Connectors, Dataflows, Data Sets, Apps, Custom Apps, Dashboards, Lenses, Bindings • Field Service Lightning – Several Implementations. Configuration and Set Up, Operating Hours, Service Territories, Scheduling and Policies, Roles, Dispatcher Console, etc. • Salesforce Education Cloud (Education Data Architecture) – New and existing implementations. Install, configure, and customize for both student and faculty focused solutions. Advisor Link set up, object Data Model and Objects, EDA Relationships, etc. • Salesforce Pardot - Several Implementations, new and existing. Configuration and technical Set Up, Permission sets, Pardot Lightning App config, Salesforce Connector, Email Domains, Email Drip Campaigns, Warming up of IP Addresses, B2B Marketing Analytics, Forms, Form Handlers, Scoring, Grading, AB Testing, Lists, Custom Email Templates, etc.