I am a results-driven IT Infrastructure and Security Program Manager with over 18 years of global experience leading transformation programs across North America, Latin America, and Asia Pacific. I specialize in aligning IT strategies with business objectives, driving operational excellence, and building secure, scalable, and cost-efficient technology environments. With a strong background in cloud migration, infrastructure modernization, cybersecurity, and compliance, I have delivered high-impact programs that enhance resilience, reduce risks, and optimize performance. Throughout my career, I have successfully led multi-region programs, managed cross-functional teams and implemented enterprise-level solutions for industries such as energy, manufacturing, agriculture, and financial services. My expertise spans ITIL-based service delivery, incident and risk management, vendor negotiations, and disaster recovery planning. Recognized with multiple awards for leadership and project delivery excellence, I take pride in fostering collaboration, innovation, and accountability while ensuring seamless service delivery in complex global environments. I hold certifications in PMP, ITIL, and Microsoft technologies including Azure, Dynamics 365, O365, and Power Platform. My passion lies in helping organizations embrace digital transformation, strengthen their cybersecurity posture, and unlock operational efficiency through technology. As a mentor and leader, I am committed to empowering teams, cultivating a culture of excellence, and delivering sustainable value to stakeholders.