Senior Software Engineer · IIIT Kota '22 · ex-NDA candidate Currently at FabHotels, I built the production AI Voice Agent system from scratch — real-time conversational AI handling live customer and hotel calls, powered by LiveKit, Deepgram, Gemini, and agentic LLM orchestration. Drove a 70% reduction in human call-center interventions across the booking domain. Before this, I spent 3.5 years at Snapdeal owning 7+ Java services for 50M+ orders/year — Checkout, Cart, Promotions, Order Management, Payments. Key projects: • Cart and Wishlist Revamp — +10% engagement, +7% conversion • AWS Migration — 30% lower infra cost across 5+ microservices • UPI Recommendation System — 40% cut in validation cost, saving millions • ONDC integration — opened Snapdeal to India's open commerce network • Promo Engine — +18% promotional effectiveness, +8% order volume Stack: Java, Python, Spring Boot, Kafka, MongoDB, Aerospike, AWS · LLMs, Voice AI, agentic orchestration · use Claude Code for AI-augmented cross-stack delivery. Background: cleared UPSC NDA before choosing engineering at IIIT Kota — discipline, problem solving, and shipping under pressure shaped how I work. What I can help with on a 1:1: • Senior backend / SDE career growth (Java, Python, Microservices) • System design interviews (HLD/LLD) — real production examples • Voice AI and LLM engineering — what production actually looks like • AI-augmented development workflow (Claude Code in practice) • Resume + LinkedIn audit for engineers targeting senior roles • Career pivot from e-commerce backend to AI/ML Book a slot — happy to share what I've learned the hard way.