►Experience: I am an accomplished, thorough, and motivated IT professional offering 15 +years of experience in all facets of Program Management and Project Management with a critical focus on IT Services Consulting, Program Management, IT Service Management, Service Transition & Transformation, and Design, Global Service Delivery Management, and Business Process Management at an International level. Managing large programs with yearly Revenue of ~300 Mn USD involved large teams across diverse geographies. Responsible for the Delivery of multi-million programs and reporting to senior management from customers and Clients. ►Excellence: I am competent in Requirements Analysis, ROI Analysis, ITIL Service Management v4 Process Architecture & Designing, Costing & Budgeting, Project Scheduling, Audit Management ISO 20000 Framework ( Internal and External Audit ), Management Reporting, Data Analytics, Project Management, Go Live/ Support / Continual Service Improvement. Hands-on experience in collaborating with global IT teams to manage multiple infrastructure projects of different sizes and complexity & multi-client data center environments. ►Personal Traits: I have remarkable interpersonal, organizational & time management skills. Possess superior leadership, team building, communication, and presentation skills. Possess onsite experience working in the UK, Japan, Israel, Hong Kong, Taiwan, Indonesia, Thailand, UAE, and China. ►Certification and Professional Courses: ITIL Foundation Certified from APMG 2013 ITIL Service Transition Intermediate Certified from APMG 2014 ITIL PPO – Capability Intermediate Certified from AXELOS 2014 ITIL Service Design Intermediate Certified from APMG 2014 ITIL Service Operation Intermediate Certified from APMG 2014 ITIL® Managing Across Lifecycle (MALC) advance Level from APMG 2014 ITIL® Expert Certified from APMG 2014 PRINCE2 Project Management Professional Foundation and Certified 2016 PRINCE2 Project Management Professional Practitioner Certified 2016 Dev Ops Master Certified 2017 ITIL® 4 Managing Professional Transitions Certified 2021 ►An avid reader and running enthusiast. Finishers of +15 organized running and a few Ultra running events including the World's first Barefoot Marathon in Coorg, India. ► Recipient of multiple awards and client appreciation across the professional career. You can connect with me to know more about my work experience and skills, and I will be happy to discuss them.