I am an Operations enthusiast. I have completed MBA in Operations Management from Symbiosis International University in the year 2020. Having 7+ years of experience in the software industry at Accenture,TCS with strong hands on Requirements gathering, designing, administration, and Maintenance. Skilled in planning, executing and managing the resolution of business problems through the generation of data-driven decisions. Comfortable in managerial roles and adept at leveraging the production-possibility frontier for existing frameworks. Well versed in Incident Management/Problem Management/Change Management (Service Now), SQL server 2008, Splunk, Tableau, Salesforce, Minitab, JIRA, Oracle, Agile Methodologies. I have internship experience in Order Management Domain at VMware where I had worked closely with the stakeholders to support the Q2C process of product management. Recognized for smart problem identification, attention to detail and on-time, high-quality performance. A strong work ethic and diligent attention to detail are my core values. I always like to try my hand at new learning experiences. I am true towards my work and try to put my best efforts in. Feel free to contact me at: satyakid10@gmail.com