After spending 18+ years in the Software profession, I have shifted gears and I am now keenly focusing on a career move that provides better challenges on Program Management arena. I am a skilled professional with diverse experience in CRM applications like Chordiant, Pega and Salesforce technology and various business domains. I consider grooming teams right from hiring to helping them gain necessary skills to perform the job on hand to deliver for excellence as one of my key achievements. In my stint in current role in Engineering management, I aspire to influence the software release management space with an ability of firms to do seamless release to production with utmost agility. I am an Agile enthusiast, have practiced Scrum, Kanban and various agile methodologies. I am certified a SAFe Program Consultant v5.0. I have had the privilege of learning the Product Development Flow and Cynefin Framework directly from the authors. Specialization: - Customer Centricity and Value Creation - Scalable Software System Design - Project and Program Management - Technical Product Assistance - estimate, engagement and execute - Technical Documentation and Organization - Technical Support Community Management - Collaborative mindset - Resource Management - Interfacing with different geographies - Customer Success Management - Escalation Management