👋 Hey there, I'm Sarat, a dedicated Engineering Management graduate student specializing in Product Management at the University of Southern California. 💡 "Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create raving fans." - Ken Blanchard. This quote perfectly encapsulates my drive to address customer pain points, create value in their lives by developing user-centric products through technology and innovation, and drive significant business growth. 💼 As a Product Manager intern at Biomed, a pioneering healthcare platform that offers on-demand personalized medicine through innovative technology, I honed the craft of effective product management. Here are some of my key contributions: ⬩Led product discovery of a 0-1 sales-driven AI chatbot, aligning business objectives with market research to create design flows and wireframes. ⬩Conducted customer discovery and market research for Biomed's Minimum Viable Product(MVP), Medibles, and identified our 3 ideal target customer segments and total addressable market. ⬩Crafted user personas and customer journey maps, identifying pain points and shaping insights for iterative product enhancements to elevate overall user experience. 🤝 I love ideating solutions, collaborating to build and launch great products, and continually developing them to alleviate customer pain points through new features. 🚀 I'm customer-focused and enjoy interacting with them to understand their needs and pain points, empathize, and leverage technology to deliver scalable solutions that make a real difference in their lives. 💻 As a product manager, I can successfully lead teams and enable them to create great products by emphasizing problem-solving, user-centric designs, and leveraging data to make informed decisions. When I'm not working on solving customer pain points, you can find me passionately cheering for FC Barcelona (Visca El Barça🔵🔴) or expressing my creativity through writing articles and designs. I'm always excited to meet new people and learn from their experiences. Let's connect if you share similar interests or would like to chat! Email: sgundava@usc.edu